Update 2:56pmPST: We have resolved the service issues and Customer Manager is now up. We apologize for the unscheduled downtime.
We’re currently experiencing a service outage which is affecting Customer Manager. We are working to resolve the issue as soon as possible. We do apologize for any inconvenience this has caused and promise to have you back up and running as soon as possible. Thanks for your patience.
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We’re currently experiencing a service outage which is affecting Customer Manager. We are working to resolve the issue as soon as possible. We do apologize for any inconvenience this has caused and promise to have you back up and running as soon as possible. Thanks for your patience.
Update as of 10:20amPST: Intuit continues working to restore full service to a number of websites and applications, including Customer Manager, that became unavailable at about 7pm Tuesday, Pacific time. Our first priority is to give customers full and complete access to our services and their data as soon as possible. We are also investigating the cause of the problem and will take measures to prevent a recurrence. We appreciate our customers’ patience.
Update as of 11:30amPST: Partial connectivity has been restored, some services are being brought online, and we will restore full functionality of Customer Manager as soon as possible. Please contact Support at 1 (800) 878-9569 from 8am to 5pm PST if you have any questions.
Update as of 8:55pm PST: Customer Manager is back online, functionality has been restored, we sincerely apologize for this outage and appreciate your patience. If you are experiencing any difficulties with your application, please contact Support at 1 (800) 878-9569 between 8am and 5pmPST.
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We’re currently experiencing unexpected technical difficulties in sending customer information updates from QuickBooks application on your desktop to Customer Manager. We are working to resolve the issue as soon as possible . All data will be updated properly once the problem is resolved.
We do apologize for any inconvenience this has caused and promise to have you back up and running just as soon as possible. Thanks for your patience.
Update: This issue has been resolved. If you are still experiencing issues with syncing data, please contact Support for Customer Manager at 1-800-878-9569 (Monday to Friday, 8 am - 5 pm PST).
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