We’ll be conducting scheduled maintenance on Saturday, July 10, from 9pm to 12am PDT. You will be unable to sign in and use Customer Manager during this time.
We apologize in advance for any inconvenience this has caused.
Thanks,
The Customer Manager Team
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Dear Customer Manager customers,
We’d like to extend our gratitude to you for sticking with us while Intuit worked hard to resolve our service outages. We recognize how frustrating it must have been to not have access to your data and want to thank you for your patience and support during this time.
Not sure if you saw this, but wanted to pass along the link to a letter from our CEO Brad Smith expressing his sincerest apologies for all the service interruptions.
http://community.intuit.com/letter-from-ceo-brad-smith
Thanks again for your continued support.
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Just wanted to let everyone know we recently launched new functionality in Customer Manager that allows you to do more with your customer information. Easily export your data to create mailing labels, send emails to your customers, build a phone tree, and more. Check out the screen shot below for more details.
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Hello - Just wanted to let you know that we’ve opened up the lines of communication… literally. We’ve recently added a new phone number for you to ask questions and get the help you need directly from a live support agent.
We recognize some issues require a little extra TLC. Thankfully, we’ve got customer support reps lined up to give you just that. We are here to serve you.
We cannot know what we don’t know. Please enlighten us by calling 1(800) 878-9569. Even if it’s a crank call, we still want to hear from you. Our customer support reps are available Monday to Friday, from 8 am - 5 pm PDT, to talk.
Your support of our support (team) and Customer Manager is much appreciated.
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Hi there,
Just wanted to check in and make sure you received the survey we recently sent. You might not have recognized it was coming from us as it was sent from a 3rd party (Decipher Incorporated) who was distributing the survey on our behalf. Rest assured though, it came from us.
The reason for the survey? We really need your feedback to help us hone in on where Customer Manager is hitting (and missing) the mark. We wanna know everything — what you like, dislike, what puts you to sleep, etc. And if you don’t speak your mind, how can we ever make Customer Manager work better for you?
So please, do us a huge favor by looking in your Inbox (search the “From:” line for “Decipher Incorporated”) and filling out the survey.
Thanks in advance for your participation. We appreciate your feedback.
The Customer Manager Team
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