• Archive for the ‘Announcements’ Category

    Coming Soon: View and Add Prospects from your Phone!

    Monday, January 25th, 2010

    You asked and we listened!

    We’re excited to announce that you will soon be able to view and add prospects to your Customer Manager account through your Customer Manager for Mobile application!

    Run into a prospective customer while away from the office?

    Save the effort of writing down customer contact information only to have to re-enter it into your computer when you return to the office. Impress your future client by adding them to your database from your mobile device. All the information you collect from the prospect is instantly added to your existing Customer Manager contact list, accessible from your phone and computer at anytime.

    With Customer Manager for Mobile, your phone becomes the perfect tool to grow your business.

    We love talking to Customers.

    We’re developing this feature as a result of  the great conversations and feedback we have gotten from our customers. A big thank you for all your input and please continue to tell us how we can help your business to succeed.

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    • Sync Issue This Morning

    Saturday, January 9th, 2010

    This morning at around 6:40am PST, an issue with sync was reported.  The sync team quickly responded with an investigation and the issue was fixed by 10:40am PST. During this time period, any scheduled syncs were queued up until the sync issue was resolved - at which point all queued syncs were processed.

    We place a priority on being there for you and your business, so you can rely on Customer Manager to run your business.  We are sorry for any inconvenience.  If you have any questions about your sync, please feel free to submit a help request to have a member of the team assist you.

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    Posted in Announcements | 2 Comments

    Maintenance Tuesday

    Monday, January 4th, 2010

    Happy New Year from the Customer Manager Team! We’ve been working hard to add new features and fix bugs so you can better track all your customer information in one place in Customer Manager .

    The Customer Manager application will get a tune-up this Tuesday January 5th starting at 6:00pm PST.  Sync with QuickBooks may be unavailable during the release, we apologize for any inconvenience.

    We will post updates here in the blog, check back for more details!

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    USAToday.com Giving the Gift of Customer Manager

    Friday, December 18th, 2009

    USATodayMerry Christmas to Tammy Murray of Sacramento California. Today Rhonda Abrams gave Tammy the gift of small business including a full year’s subscription to Customer Manager… click here to check out the story.

    The whole Customer Manager team is thrilled to be a part of this amazing gift, helping Tammy achieve her dreams. We know she will be converting prospects to paying customers in no time… helping provide a little taste of home to college students across the country!

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    Customer Manager on the iPhone

    Wednesday, December 2nd, 2009

    cmm_icon_bb_150x1361Dear Customer Manager iPhone Users,

    We’re excited to share that Customer Manager for Mobile is now available on your iPhone! You asked for it and we heard you! The iPhoneTM joins the Blackberry CurveTM series as the second line of devices which carry Customer Manager for Mobile application2. We’ve combined all the beauty of the iPhone’s interface with the strong functionality of the Customer Manager for Mobile application to bring you the perfect tool for managing your customers when you’re away from your computer!

    Off-site shouldn’t mean out of reach! Customer Manager for Mobile lets you access key details when you’re visiting a customer or simply out of the office. Search for contact information, see open and past due balances for your QuickBooks® customers3, add and view notes, or see a map of a customer’s address1.

    “How do I get the app on my iPhone?” If you already attempted to register with your iPhone, all you have to do is click here and you will be directed to iTunes® to download the free application.

    If you have not created a mobile account yet, simply visit Intuit Customer Manager, log into your account and click the “Go Mobile” link under “Resources” on the right side of the page. By clicking the gold “Activate Now” icon, you will be guided through the rest of the process.

    Thank You! We’d like to give a huge “Thank You” for all your patience and enthusiasm as the Customer Manager Mobile application was being developed for your iPhone, and we are excited to receive any feedback on how we can improve the application to better help your business grow!

    1. Mobile charges may apply. Data plan is recommended.
    2. We currently do not support the Blackberry 8830m, 8330m, 4.2.1 platform or the Curve 8900 series.
    3. Sync requires QuickBooks Pro, Premier, Simple Start or Enterprise Editions 2009 and later. Feature is only available when Customer Manager is synced with QuickBooks 2009 or later.
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    Posted in Announcements, Features | 16 Comments

    Customer Manager in the News!!!

    Wednesday, November 18th, 2009

    We have had some very positive coverage about Customer Manager over the last couple of days. Check out each of the following write ups from some very well known small business websites and Blogs.

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    Posted in Announcements, Pricing | 4 Comments

    Intuit Customer Manager Press Release

    Monday, November 16th, 2009

    Check out our official press release that went out this morning.

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    Upcoming features!

    Monday, November 9th, 2009

    We are starting to promote our upcoming features for Customer Manager. Check them out here.  We will keep this section of our site up to date.

    Our team is 100% dedicated to getting new features and functionality to our customers as quickly as possible. It is an amazing feeling to be able to share updates about features we know you need and want. Keep telling us what’s important, give us the feedback. It makes it easier for us to deliver for you!

    Want to know if Customer Manager is right for your business… contact our Support agents.

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    Posted in Announcements, Features, Feedback & Support | 10 Comments

    New Chapter for Customer Manager

    Wednesday, October 28th, 2009

    customer-manager-icon2

    Dear Beta Customers:

    Yesterday marked a huge milestone for Customer Manager! After 6 months and 8 major releases, we are making the official move from Beta to a paid service.

    First, we want to say THANK YOU to each of you! Thousands of you have signed up since we launched Beta. You have shared invaluable input, ideas and suggestions on how we can make the service better and we are so appreciative.

    Now that we are a paid service, we are more committed than ever to providing tremendous value for your investment and exceeding your expectations for Customer Manager, so we hope you’ll continue on the journey with us. Sign in now to update your customer profile from Beta user to paid customer.

    So you must be wondering, “Okay, what happens now?”
    As a token of our appreciation, we are offering an additional 30-days for our Beta Testers to make the transition to the paid service. What this means is that beta testers can continue to use Customer Manager without any interruptions for the next 30 days (till November 26th, 2009). We encourage you to subscribe to the paid service before November 26th to ensure your data is transferred seamlessly to the paid plan and you can continue to run your business without interruption.

    How much does Customer Manager cost and what’s included?
    Intuit Customer Manager is Free for your first 30-days and then just $9.95/month for up to 5 users - for more information, check our website. If you need to add more users, we can help. Please contact support directly. We continue to offer all the features you’ve already been using including access to Customer Manager for Mobile Beta, secure storage of your data, 24/7 access to your account and product support at no extra cost.

    Once again, on behalf of the whole team at Customer Manager, we’d like to THANK YOU for your participation in our Beta and for helping us reach this incredible goal! We hope you’ll join us for this next chapter of growth!

    Cheers,

    Your Team at Customer Manager

    P.s. Not sure if Customer Manager is right for you? Contact one of our expert agents who can help you learn more about how Customer Manager can help you and your business!

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    Posted in Announcements, Pricing | 2 Comments

    Updates to Customer Manager

    Thursday, October 22nd, 2009

    customer-manager-icon1When you go to sign in to Customer Manager, you may notice a couple of changes - a new sign in screen and a redesigned menu bar at the top of the application. These changes are a part of our move to remove the beta label and we hope this will make it even easier to sign in and use Customer Manager.  Leave a comment to let know what you think!

    Here’s what the new Sign-in screen looks like:

    signin_screen

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