http://www.customermanager.com/blog Mon, 08 Mar 2010 17:42:15 +0000 http://backend.userland.com/rss092 en Exciting News! Customer Manager for Mobile is now available on the Blackberry CurveTM 8900 series and the Blackberry TourTM! Manage your customers on-the-go! Anytime, anywhere access to your customer information has never been easier. View and add customers, vendors and prospects right from your phone - give them a call or e-mail directly ... http://www.customermanager.com/blog/815/customer-manager-for-mobile-now-available-on-the-blackberry-curve%e2%84%a2-8900-and-tour%e2%84%a2-series/ Hello – Just wanted to let you know that we’ve opened up the lines of communication… Literally.  We’ve recently added a new phone number for you to ask questions and get the help you need directly from a live support agent.   We recognize some issues require a little extra TLC.  ... http://www.customermanager.com/blog/803/need-help-find-out-about-our-new-support-number/ Hi there, Just wanted to check in and make sure you received the survey we recently sent. You might not have recognized it was coming from us as it was sent from a 3rd party (Decipher Incorporated) who was distributing the survey on our behalf. Rest assured though, it came ... http://www.customermanager.com/blog/788/customer-manager-survey/ Did you see our email? If you haven't, we wanted to let you know that we heard your feedback and have been hard at work making key improvements to Customer Manager's performance. If you've used Customer Manager lately, you may have noticed that the application was running slower than usual. ... http://www.customermanager.com/blog/772/performance-improvements/ If you haven't opened Customer Manager for Mobile lately, it's time to log-in and check out the latest updates. Thanks to the great conversations with customers like you, we were able to add the following: View and Add Prospects...on-the-go! Never let a prospective customer or sales lead slip through the cracks. Forget ... http://www.customermanager.com/blog/776/customer-manager-for-mobile-version-11-is-here/ The Sync Team has a maintenance scheduled this Monday February 1st 10:00-11:30pm PST. Customer Manager will still be available, however sync with QuickBooks may be unavailable during this time. You may receive an error that the server cannot be contacted - this is a normal and Sync Manager will retry ... http://www.customermanager.com/blog/762/maintenance-monday-6/ Quickly add and keep track of prospective customers so you never lose a sale! You let us know that you wanted  the ability to track prospective customers (aka leads) in Customer Manager.  And we are  delighted to announce the Prospects feature has been added to Customer Manager in our latest ... http://www.customermanager.com/blog/731/new-feature-track-prospective-customers/ You asked and we listened! We're excited to announce that you will soon be able to view and add prospects to your Customer Manager account through your Customer Manager for Mobile application! Run into a prospective customer while away from the office? Save the effort of writing down customer contact information only ... http://www.customermanager.com/blog/744/coming-soon-view-and-add-prospects-from-your-phone/ This morning at around 6:40am PST, an issue with sync was reported.  The sync team quickly responded with an investigation and the issue was fixed by 10:40am PST. During this time period, any scheduled syncs were queued up until the sync issue was resolved - at which point all queued ... http://www.customermanager.com/blog/726/sync-issue-this-morning/ Happy New Year from the Customer Manager Team! We've been working hard to add new features and fix bugs so you can better track all your customer information in one place in Customer Manager . The Customer Manager application will get a tune-up this Tuesday January 5th starting at 6:00pm PST.  ... http://www.customermanager.com/blog/721/maintenance-tuesday/